If ATA Carnet is operating in your country, please note that custom procedures can be done with ATA Carnet guarantee more conveniently. ATA Carnet is an international customs document that permits the duty-free and tax-free TEMPORARY import of goods for up to one year.
For detailed instructions, please contact your Country’s Chamber of Economy or Chamber of Commerce.
For regular procedure please follow below steps when sending materials:
1. Ideally, you should aim to have your shipment arrive at least two days before the starting date of the event. Shipment order must be placed at least 3 weeks before in order to pass through possible customs procedure and to be delivered at the conference department of the Valamar Lacroma Hotel on aimed time. After sending your shipment, please share the tracking information with us at: email@example.com
2. Please, address correctly your package/ shipment:
VALAMAR LACROMA DUBROVNIK
– Conference department –
Attn: Ms. Anja Paic Colakovic
Iva Dulcica 34, 20 000 DUBROVNIK
3. PRO-FORMA INVOICE has to contain:
If the shipment is sent from outside the EU:
Attn. : TRAST d.d DUBROVNIK
Valamar Riviera d.d.
Branch for tourism DUBROVNIK-BABIN KUK,
Dr. Ante Starčevića 45
(hotel Valamar Lacroma Dubrovnik)
HR-20000 DUBROVNIK, CROATIA
4. Shipment of medical devices and drugs:
Special permit from the Croatian Ministry of Health needs to be obtained.
Permit can be obtained ONLY by a registered company for medicines and medical equipment, whether it is a REGULAR or TEMPORARY shipment from EU or from outside the EU! For more details please check with HALMED